Who This Is For
FootfallCam deployments are designed for organisations with multiple stakeholders and long asset lifecycles. The system fits into existing operational structures without requiring dedicated analytics or IT teams.
- Facility and property management teams
- IT and systems integration teams
- Operations and security teams
- Asset owners and portfolio managers
Design & Planning
Before installation, FootfallCam supports planning discussions with consultants, M&E teams, security planners, and client-appointed installers.
Design considerations typically include:
- Coverage and accuracy planning
- Privacy and data boundaries
- Maintenance access
- Future expansion considerations
Installation & Commissioning
Installation can be carried out through flexible models:
- FootfallCam-approved partners
- Client-appointed installers
- Hybrid arrangements
Commissioning includes:
- Coverage verification
- Accuracy validation
- Data flow checks
- Operational handover
Systems move into live operation only after agreed acceptance criteria are met.
Day-to-Day Operation
Once commissioned, the system operates continuously with minimal intervention. Monitoring is automated and access is role-based.
Automated Monitoring
System health checks run automatically.
Persistent Data Flow
Continuous data collection without manual processes.
Role-Based Access
Users see only what they need.
Monitoring & Issue Handling
Most system issues are detected remotely before they affect reporting.
Support includes:
- Remote diagnostics
- Automated alerts
- Defined escalation paths
Many issues are resolved without site visits.
When physical intervention is required, responsibilities and scope are clearly defined.
Refresh, Refurbishment & New Builds
FootfallCam systems are designed to evolve alongside the asset, supporting new developments, phased refurbishments, and incremental expansion.
- Support for new malls and extensions
- Phased upgrades during refurbishments
- Independent hardware and software refresh cycles
IT & Integration Support
The system integrates into existing IT environments using defined interfaces and documented APIs, without replacing internal systems.
- Standard data outputs
- Documented API interfaces
- Clear data ownership boundaries
- Integration assistance when required
Support Models
Support is delivered through defined service agreements designed to match portfolio size and provide predictable costs.
- Clearly defined scope and responsibilities
- Predictable response times
- Scalable across multiple sites
Designed for Continuity
FootfallCam systems are built to operate quietly in the background of a mall’s daily operations.
They are designed to be:
- Predictable
- Maintainable
- Expandable
- Supportable over time
This is infrastructure intended to last.