Airport Passenger Flow Monitoring (PFM)
Passenger flow monitoring designed for daily airport operations, providing reliable visibility across key touchpoints, with governed data, automated reporting, and a deployment model that scales with the airport.
Explore Airport Solutions
Queue Length
Average Waiting Time
Processing Throughput
Inflow and Outflow Rate
Serving Time
Active Desks
Where Passenger Flow Monitoring Is Used
Airports apply passenger flow monitoring at the points where congestion, delay, and capacity imbalance most directly affect operations.
Typical operational touchpoints include:
Security Screening
Queue length, waiting time, lane utilisation
Immigration & Border Control
Processing rate, queue build-up, peak arrival waves
Check-in & Bag Drop
Demand distribution, counter utilisation
Gate Holdrooms & Boarding Areas
Occupancy, boarding readiness, congestion risk
Arrivals & Baggage Reclaim
Passenger release patterns, hall congestion
Transfer & Connection Corridors
Flow stability during peak transfer windows
People Counters for All Environments
Airports can select from a range of people counters, with multiple counting technologies tailored to different use cases across various areas, ensuring accurate passenger flow monitoring and operational efficiency.
FootfallCam Pro2 + Pro1
For Standard Ceilings
- Suitable for In/Out passenger counting at passageways with high traffic flow
- Supports ceiling heights up to 4.5m
- Provides a top-down view to overcome occlusion, ensuring consistently high accuracy
FootfallCam Extend
For High Ceilings
- Suitable for large area tracking with high ceilings
- Supports ceiling heights from 4.5m to 20m
- Can be used for In/Out passenger counting at passageways with high ceilings
- Can also be used for large area queue tracking if CCTV cameras cannot be used
FootfallCam Centroid
For Large Open Areas
- Suitable for large area occupancy and queue counting without ceilings
- A cost-effective way to cover large areas accurately by reusing existing CCTV
- May be limited by occlusion in highly crowded areas, where passageway counting may be less accurate
At the early stage of exploration? Let’s have an obligation-free chat to discuss your ideas and see how we can assist.
Flow Analytics & SLA Performance
Traffic Flow Grid Dashboard
Airport-Wide Operation Monitoring
Live Operational Dashboard
Airport-Wide Operation Review
Curb-to-Flight Journey
Gate Flow Playback Report
Queue SLA Performance Report
Passenger Live Dashboard
Traffic Flow Grid Dashboard
Traffic Flow Grid Dashboard
Real-time grid view of queues, providing alerts for congestion management.
Airport-Wide Operation Monitoring
Airport-Wide Operation Monitoring
Provides a macro view of the SLA across all areas, enabling immediate rectification of congestion in real time.
Live Operational Dashboard
Live Gate Flow Monitor
Monitors live queue status, allowing detailed analysis of individual lane waiting times.
Airport-Wide Operation Review
Airport-Wide Operation Review
Gain insights into operational performance and SLA compliance across all areas and hours.
Curb-to-Flight Journey
Curb-to-Flight Journey
Monitor passenger flow from curbside to gate, covering dwell, retail activity, and boarding patterns.
Gate Flow Playback Report
Gate Flow Playback Report
Replays queue data to identify bottlenecks and optimise service throughput.
Queue SLA Performance Report
Queue SLA Performance Report
High-level SLA overview to assess service performance against passenger demand.
Passenger Live Dashboard
Passenger Live Dashboard
Displays real-time wait times, alerts staff, and optimises resources for enhanced passenger experience.
A Deployment Model That Scales
Airports typically deploy passenger flow monitoring in stages. A common approach:
- Start at one operational area
- Expand to adjacent touchpoints
- Standardise reporting across terminals
This approach allows airports to adopt passenger flow monitoring at a practical pace while maintaining consistency.
Hybrid solution combining three counting technologies, each catering to different use cases and environments
3D Stereo Vision Technology
3D stereo vision technology involves installing 3D people counters at each passage to accurately measure the number of individuals entering and exiting specific areas or checkpoints. This system is ideal for locations with clearly defined entrances and exits. By utilising advanced 3D stereo vision, it provides top-down views and high frame rates, ensuring precise occupancy data for passageways and enhancing overall accuracy in monitoring foot traffic.
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AI-Powered Video Analytics
AI-powered video analytics integrates with existing CCTV systems via Centroid, enabling effective monitoring of large areas (up to 10,000 sq ft) and high-ceiling spaces where mounting cameras is challenging. This solution is particularly beneficial for tracking occupancy levels and queue lengths at various checkpoints, leveraging current CCTV infrastructure to enhance operational insights and efficiency.
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Entry and Exit-Based Occupancy Counting
Entry and exit-based occupancy counting utilises the IN minus OUT method to effectively measure occupancy in large areas. This system tracks queue lengths at each service station and monitors occupancy levels in different sections of the airport, providing valuable insights for managing passenger flow and enhancing operational efficiency. It is ideal for occupancy counting in expansive environments.
System Architecture Tailored for Airport Operations
FootfallCam V9 System Architecture offers AI-driven predictions, real-time dashboards, and AODB integration, enabling occupancy tracking, simulations for flight delays, and seamless data management via mobile apps for the airport industry.
Working with Airport Operators
Accuracy Assurance
Each counters’ accuracy be will audited by recording a video and comparing the difference between systemic and manual count.
Data Privacy
The only data sent out by the sensor is a constant stream of moving dots, each dot representing a passenger.
Project Management
Experienced in management for large scale project to take accountability for a successful enterprise delivery for every roll out projects.
Installation
Providing assistance and support for installation remotely through ad-hoc or on-demand remote session.
System Integration
Setting the standards for ease of use, extract data with pre-built connectors to your business intelligence.
Support and Maintenance
Dedicated project manager to take accountability and to resolve issues at any moments’ notice.
Operational Assurance Built-In
Passenger flow monitoring in airports must be dependable, auditable, and governed. FootfallCam is designed with operational assurance in mind:
- Defined performance acceptance checks
- Controlled data outputs and retention options
- Secure, access-controlled system design
- Clear service and support commitments
FootfallCam in Action
Watch VideosHow it Works?
3D Stereo Vision via 3D People Counters
Integrating CCTV with Centroid
Occupancy Counting based on Entry and Exit
3D Stereo Vision via 3D People Counters
3D Stereo Vision via 3D People Counters
- 3D Counters at each passage to measure the number of IN and OUT:
- Processing rate of each station.
- Direction of traffic flow to different sections of the airport.
- Waiting times
- Customer journey time
Integrating CCTV with Centroid
Integrating CCTV with Centroid
- Measures the number of passengers queuing or waiting in an area
- Metrics Measured:
- Live Occupancy by Areas
- Queue Length
- Accuracy may be affected by occlusion at times
Occupancy Counting based on Entry and Exit
Occupancy Counting based on Entry and Exit
- IN minus OUT method for large areas:
- Metrics Measured:
- Queue length at each service station
- Occupancy levels of each section of the airport
“As the complexity of managing airport facilities and operations increases alongside rising passenger traffic, safety and security concerns and operational demands, the integration of innovative solutions to streamline operations becomes imperative.”
Deployed for Day-to-Day Operations
FootfallCam is used in live airport environments to support routine operational activities - managing peak security queues, balancing immigration lane utilisation, monitoring gate holdroom congestion and reviewing daily service performance. The system is designed to support everyday decision-making, not just exceptional events.
Airports around the world are using FootfallCam
See all Case Studies in United States
Do You Have a Bid?
We welcome bids of all sizes and all industry, regardless of whether they are at an early or later stage of the bidding process, we are eager to participate in your bids and collaborate with a partner to provide the best solution for your business needs.
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