FootfallCam Queue Management System
Minimise the time your customers spend at the checkout to improve customer satisfaction and avoid potential customer losses caused by queues. Integrating FootfallCam people counters into your restaurant to count the number of customers spending at checkout queues as well as the average time they spent waiting for their order to be fulfilled.
Download Brochure (6.86 MB) Download Product Catalogue (1.87 MB)How does restaurant operators use people counting data?
Accurate Visitor Counting
Franchise holders need accurate count on the number of people on their premise to showcase the business opportunities and demands of consumers to their franchisor.
Queue Management System
Identify the queue wait time, length, and order fulfilment time to improve customer service and customer experience by offering live information so store managers can deploy staff with greater efficiency during peak hours.
People Counter - How it Works
Enterprise Software Suite
3D video counter
Count visitor in and out to the shop
Retail specific metrics: outside traffic, turn in rate, visit duration, returning customer and cross shopping rate
Easily plug and play
One cable installation
Accuracy certified
35+ ready made reports
Integrate with EPOS to obtain sales conversion figures
Integrate with Staff Management Software, for staff planning
System Health Check Report
Account access control
Analytics workspace
How To Buy From Us ?
FootfallCam work with a global network of reseller to offer local services to our customers, as well as support from us. We are more than happy to work with appointed contractors from retailers and guiding you on the dimensioning and commissioning of the system, and supporting your installation of the system.
Appointing your own contractor
End users can appoint their own contractor to deal with FootfallCam directly. FootfallCam can work alongside the contractor in designing and planning the installations, and supporting the installation remotely.
Buying from FootfallCam Authorised Reseller
End users may also purchase directly from FootfallCam authorised reseller for local support, alternatively you may contact FootfallCam directly and we will forward you to one of our trusted reseller in your area.
Knowledge Base
The number of devices required is dependent on the height of the ceiling and the width of the entrance. You may key in the data over here to have an estimation of the number of cameras.
FootfallCam ensures that the accuracy level of our counter are at least 90% with video proof provided that the user applied for the verification service by FootfallCam.
It is web-based, you can access anytime at any PC/ mobile device with the given username and password. Of course the default password can be change for the security purpose.
Head office or headquarters have the option to create as many users account as possible to delegate access to reporting features to other personnels within the business.
We are compliant with the current privacy regulations and work towards further compliance and upholding of the privacy of individuals. Under the GDPR regulations introduced in 2016 and implemented on May of 2018, there are several exceptions that applies to responsible manner of handling the data, such as anonymisation.
- Recital 26 of the GDRP dictates that the regulation applies to information concerning an identifiable person. Information that is rendered anonymous and untraceable through irreversible pseudonymisation and unidentifiable to the person are not covered by this regulation. Furthermore, anonymous information processing such as for statistical purpose are too not liable for regulation by GDPR, which is the usage of FootfallCam.
- In Chapter 2, Article 6, Clause 4-e; Chapter 4, Article 25; and Chapter 4, Article 32, Clause 1-a highlights the compliance with the regulation through irreversible pseudonymisation and encryption of the data, such as through data minimisation.
Customer Traffic Counter
Quantify the total number of visitors that enter the restaurant regardless of which entrance they use. By installing FootfallCam at every entrance, users will be able to gauge the total number of visitors that visit the fast food chain, so restaurant managers can identify the peak traffic hours and allocate staff according to peak hours.
Door Counting - Stereoscopic vision counting to track the number of visitors that enter and exits the fast food restaurant .
Solution Overview
Real Time Traffic Visibility - Count the number of people entering and exiting your premise in real time with 98% accuracy, then compare weekend traffic with weekdays or of previous time to visualise visitor trend.
Identify Peak Hours - Discover your power hours in which your premise generates the most traffic and manage security personnel required during these time accordingly.
Identify Occupancy in Real Time - Monitor the total number of visitors in the area in real time and be alerted to knowing when an additional seating area should be opened for public use.
People Counter - How it Works
Why FootfallCam ?
Accurate - With 3D stereo vision counting, FootfallCam people counting solution can ensure accuracy of 98% with video proof. Thus, enabling you to make data driven decisions with reassurance.
Cost Effective - With competitively priced support contract, extended warranty, and complimentary free software license for life, our people counter offers the lowest total cost of ownership across the industry.
Easy to Install - Simplified installation process that only requires one cable, anyone without technical expertise will be able to install the device without any issue.
Queue Management Device
Our queue counting solution will help restaurant owners to identify the wait time of consumers, the duration consumers stay at the cashier, and the length of time it takes for a consumer to receive their order after placing it at the cashier. All information of queue may be transmitted to a dashboard for real time alerts to restaurant managers.
Queue Counting - With queue counting detection and blob tracking technology, when there is any form of movement in the direct view of the FootfallCam device, the device will recognise the activity and register the movement.
Solution Overview
Dynamic Queue Counting - Automatically configures the tracking distance and zones of queue based on queueing pattern of consumers, to maintaining the integrity of the value of queue counting.
Identify Queue Time and Length - Automatically detect consumers when they approach the counter to know how many people are queuing, and to redirect traffic if necessary.
Predictive Queue Time - Utilise historical data of previous queue length and processing time to predict a queue time for all consumers to manage the expectations of consumers so they can foresee how long they will need to wait in a line.
Identify the Time to Fulfill an Order - Calculate the length of time between a person placing an order from the cashier to receiving their order from the pickup area to determine the efficiency of staff operations.
Why FootfallCam ?
Reliable - With high grade components used in the hardware, FootfallCam have a mean time between failure of 25 years, allowing us to offer extended warranty on our products upward to 5 additional years.
Easy Implementation - Integrate with minimal effort to any sized shopping malls by reusing existing infrastructure from previous people counter or security camera systems.
Anonymised and Secure - Image processing takes place directly on the sensor, no video streams will leave the sensor, guaranteeing data privacy.
Centralised Managed Software - Centralised management system that enables shopping mall operators to review the usage of all facilities remotely online, anytime, anywhere.
Future Proof Investment - Power over Ethernet combines the connection with the power supply in one cable, along with a 25 year Mean Time Between Failure keeps the total cost of ownership low.
