Small Retailer
Smart Urban Sensing
Manchester, United Kingdom
Customer Support
Data Analysis
Technical Support
Why Smart Urban Sensing
Smart Urban Sensing Ltd is an innovative technology company operating within the Internet of Things (IoT), Artificial Intelligence (AI), and global Smart City sectors. We specialize in supplying and installing advanced sensing and monitoring technologies that deliver accurate, real-time data across transportation, retail, and urban environments. Our comprehensive solutions include customer behaviour analytics, pedestrian and cycle monitoring, vehicle and traffic analysis, passenger counting for public transport, air quality monitoring, and real-time occupancy management.
By combining cutting-edge IoT and AI technologies with cloud-based data platforms, we empower towns, cities, transport providers, retailers, and shopping centres with valuable data-driven insights that support smarter decision-making, sustainability goals, and improved urban mobility.
As an official UK distributor and partner of FootfallCam, and with over 100 years of combined industry experience, we are committed to delivering highly accurate, reliable, and future-focused solutions backed by exceptional installation, support, and ongoing innovation.
We Offer
Customer Requirements Consultation
We understand that every site and environment is unique. Our experienced team works closely with customers to recommend the ideal positioning of devices and provide tailored solutions based on traffic flow, conversion rates, and accuracy requirements. We also offer onsite consultations, sales presentations, recommendations, and detailed project proposals.
Hardware and Software Solutions
We provide complete hardware and software solutions tailored to customer requirements. This includes sensing devices, cloud-based platforms, graphical dashboards, and reporting tools designed to support accurate data analysis, monitoring, and business evaluation across a wide range of environments.
Installation and Setup Services
We believe that professional installation is essential to the long-term performance and accuracy of every system. Our experienced installers have completed thousands of site installations and are trained to adapt solutions to different environments. We also provide full system setup, calibration, and optimisation services.
Technical Support
Our dedicated support team works closely with customers to ensure all systems operate reliably and maintain the highest possible accuracy. We continuously monitor device performance and provide alerts whenever a device disconnects, experiences technical issues, or requires attention to maintain optimal operation.
Calibration, Verification & Validation
We are committed to delivering transparent and highly accurate counting solutions. Following installation, our technicians perform detailed calibration, verification, and quality audits to ensure system accuracy levels between 98% and 100%, giving customers reliable data for confident decision-making and operational planning.
Ongoing Maintenance Agreement
We provide ongoing maintenance and technical support for all of our Internet of Things (IoT) and Artificial Intelligence (AI) hardware and software solutions. Our maintenance services are designed to ensure long-term reliability, consistent performance, and continued operational efficiency across all installations.
We Specialised in:
Retail Shops
Shopping Mall
Libraries
Leisure Venues
Public Transport
Museum
Smart City
Projects
Henry Moore Institute
Smart Urban Sensing Ltd installed multiple systems within one of Britain’s most prestigious & largest sculpture art galleries based in Leeds UK.
The Henry Moore Institute neighbouring the Leeds art gallery had our highly accurate people counting & tracking systems installed throughout the site delivering visitor usage, footfall and people flow tracking data.
Our people counting sensors are engineered with reliability and efficiency prioritised in every function of the device. Every aspect is designed with attention to detail, to ensure that our counters provide the most accurate, most reliable, and most cost-effective solution that the market has to offer.
The Body Shop Retail Stores
Smart Urban Sensing Ltd installed our flagship world leading people counter across a chain of The Body Shop Retail Stores.
With high quality installations across 30 stores, data was centralised and delivered to the client via an online portal.
We delivered valuable footfall analytics data & key performance indicators such as sales Conversion, visitor Peak hours, high performance and least performance stores... which helped The Body Shop improve the visitor experience and optimise store operations enhancing sales across the chain of stores.
Cityverve
Smart Urban Sensing Ltd have installed a wide variety of ‘’Internet of Things’’ hardware technologies within a Smart City project called Cityverve in the city of Manchester.
Cityverve aimed to showcase pioneering digital technologies to shape Manchester’s infrastructure and environment. We designed and installed 10 IOT sensors for the monitoring of People, Cyclists, Vehicles & Public Transportation delivering real time data and historic based datasets delivered through an open data platform and online portal.
This installation was outdoors with our IP66 rated units installed on lampposts throughout various locations in Manchester.