Queue and Occupancy Management System

Customer experience is key for most food establishment businesses. Let's explore how to enhance the customer experience by utilising footfall data, queue data and space analytics.

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Overview

People Counting for Food Establishments

FootfallCam helps cafeteria, bar, and nightclub owners, food court operators, and fast food restaurant franchisees in measuring footfall performance across all their branches. This enables them to effectively manage capacity and enhance the customer experience by optimising the “Speed of Service”.

  • Live and Historical Occupancy
  • Average Waiting Time
  • Average Serving Time
  • Seat Occupancy
People Counting for Food Establishments

FootfallCam in Action

Key essential metrics required by most of the food establishment operators

How it Works?

Queue Detection
Waiting Time
Managing Rush Hour
Ensure Right Level of Coziness

Queue Detection

One People Counter at Ordering Area

  • Queue Length
  • Average Waiting Time
  • Average Serving Time
  • No. of Checkouts Required

Waiting Time

One People Counter at Pickup Area

  • Queue Length
  • Average Waiting Time
  • Average Waiting Time
  • No. of Checkouts Required

Managing Rush Hour

One People Counter at the Entrance

  • Visitor Count (In/Out)
  • Total Occupancy (Cafeteria)
  • Peak Hours vs Non Peak Hours
  • Predicted Occupancy

Ensure Right Level of Coziness

One People Counter at the Dine-In Area

  • Visitor Count (In/Out)
  • Seating Occupancy
  • Desk Availability Duration
  • Cleaning Alerts
  • KERB SEVEN DIALS

    Kerb Seven Dials, an indoor food market located in London, UK, has incorporated a people counting solution within its market hall. The technology helps tracking the traffic trends, ultimately enhancing the overall visitor experience.

  • KENTUCKY FRIED CHICKEN (KFC)

    Yum! Brands has implemented people counting technology in its Kentucky Fried Chicken (KFC) outlets. The technology accurately tracks queue lines and waiting times at ordering kiosks and service counters, ensuring staff to meet their KPIs related to service speed.

  • SYNGENTA FRANCE

    Syngenta Group, the leading company in agricultural innovation and technology, has implemented traffic counter in its corporate dining area in France. This technology offers insights into the occupancy levels of the restaurant, enabling building occupants to plan their lunch hours effectively to prevent overcrowding.

  • PATRICK'S

    FootfallCam people counters aid Patrick's, a pub in Israel in understanding peak hours and busy periods. This insight allows Patrick's to implement effective crowd management strategies, preventing overcrowding and maintaining a comfortable atmosphere for patrons.

  • MARKET HALLS

    Market Halls has installed footfall counting systems across its venues, including those in Victoria, Canary Wharf, and Oxford Street. This technology tracks the visitor numbers, offering insights into visitor trends. These insights are crucial for effective staff allocation, ensuring an exciting and buzzing dining experience for all guests.

  • LITTLE CAESARS PIZZA

    Little Caesars Pizza in Calle 50, Panama, installed FootfallCam people counters at the main entrance to understand the footfall pattern for staffing optimisation. By knowing when the restaurant experiences higher footfall, management can ensure that there are enough staff members available to handle orders and provide efficient service.

  • KENTUCKY FRIED CHICKEN (KFC)

    KFC, has implemented FootfallCam system to measure employee's service levels KPI. The technology monitors customer behavior and queue lines at key service areas, including kiosks, ordering counters, and pick-up counters. These insights are invaluable in facilitating smooth and efficient business processes.

  • PETRONAS CAFÉ MESRA

    Petronas, the global Malaysian energy group, has equipped its new café venture, Café Mesra, with people counters. This technology measures the number of customers visiting the café, providing management with complete visibility into the business performance of this new endeavour.

  • THE HAZELNUT FACTORY

    The Hazelnut Factory, a luxury cafe and bakery, has introduced footfall counters in its shop. This technology employs prescriptive analytics to predict customer traffic patterns, offering management valuable insights in staff allocation planning to ensure optimal service levels.

  • AQUARIUM ISLAND CAFE

    The island cafe situated in the centre of Bhimtal Lake has been equipped with a people counters. The solution tracks visitor flow across various areas of the island cafe, offering insights into visitor preferences, thereby allowing manager to meet the customer needs effectively.

  • BABETH'S FEAST

    Being situated in one of the world's most renowned cities, Babeth's Feast anticipates a significant influx of customers. Hence, they chose FootfallCam to monitor visitor traffic and peak hours, aiming to refine operational efficiency and elevate customers’ dining experience.

  • AN BHIALANN

    An Bhialann, the largest restaurant in the University of Galway, has introduced a people counter. The solution offers insights into traffic trends, enabling them to align staffing levels with patrons' demand to ensure prompt and effective service, especially during peak hours.

  • PEDEVILLA RESTAURANT

    Pedevilla Restaurant leverages FootfallCam's technology to gain insights into customer traffic patterns and monitor queues effectively. This innovative solution not only enhances operational efficiency but also improves the dining experience and satisfaction for its customers.

  • ARCADE FOOD HALL

    The high-end food hall in New Oxford, Arcade Food Hall, has installed footfall sensors to monitor the occupancy levels of the hall. The proactive way of managing visitor flow helps to create a more enjoyable dining experience, encouraging positive customer feedback.

  • THE FAR CANAL

    The Far Canal, a village pub located in Taunton, has installed a footfall counting sensor at its entrance and exit. The sensors offer customer traffic data for effective staff allocation, allowing for prompt customer service to ensure the venue is well-prepared for the customers.

  • CHINA GATE RESTAURANT

    Situated in India, China Gate Restaurant has embraced FootfallCam cutting-edge technology to elevate its dining experience. By gaining insights into foot traffic, the management can arrange seating seamlessly, ensuring prompt service and enhancing the dining journey.

Enterprise Grade Software Platform

Data Analytics and Reporting, offers comprehensive footfall data and metrics for all key stakeholders

Operation Review Dashboard

For Cafeteria Owners and Operators

Comprehensive statistics for each branch, including footfall, occupancy, serving time, queue length, and seat occupancy. These insights enable operators and owners to review the performance of each individual branch.

Operation Review Dashboard

Live Operation Dashboard

For Cafeteria, Bar, Nightclub Managers

Real-time monitoring of footfall and occupancy levels at each branch allows branch managers to effectively manage capacity and allocate staff on-the-spot, improving the customer experience.

Live Operation Dashboard

Do You Have a Bid?

We welcome bids of all sizes and all industry, regardless of whether they are at an early or later stage of the bidding process, we are eager to participate in your bids and collaborate with a partner to provide the best solution for your business needs.

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