Staff Roster Planner App

Efficient staffing scheduling based on real-time and predictive shopper traffic, guaranteeing that they have sufficient staff to provide exceptional customer service while avoiding unnecessary labour expenses due to overstaffing.

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Challenges

“Without the use of footfall data, staff planning for a shopping mall can be inefficient and lead to compromised customer service or unnecessary labour costs.”

How Does the App Work?

Step 1: Configure the staff data

Import or configure a comprehensive list of employees, which includes their permitted working hours and corresponding wages, for the purpose of staff planning. This allows the app to effectively generate staff schedules based on the available workforce.

FootfallCam People Counting System - Configure the staff data

Step 2: Identify the optimal footfall-to-staff ratio

By using data on foot traffic patterns and peak periods, mall managers can identify the optimal footfall-to-staff ratio and adjust staffing levels and allocate resources more effectively to improve operational efficiency.

FootfallCam People Counting System - Identify the optimal footfall-to-staff ratio

Step 3: Plan for the staff scheduling using predictive analytics

The app features built-in Artificial Intelligence (AI) that can intelligently plan staff rosters based on staff profiles, forecasted footfall, and sales data, to ensure a satisfactory shopping experience. Manual adjustments to the roster can be made for any functions at any time period.

FootfallCam People Counting System - Plan for the staff scheduling using predictive analytics

Step 4: Review Staffing Level

Constantly reviewing staffing levels can help identify potential issues such as understaffing, which could result in missed sales opportunities due to inadequate customer service, or overstaffing, which can lead to unnecessary allocation of resources and increased labour costs.

FootfallCam People Counting System - Review Staffing Level

Features

Staff Roster Planner
Staffing Level Review
Staff Data Configuration

Staff Roster Planner

FootfallCam People Counting System - Designed for Operation Managers

Designed for Marketing Managers

everaging the footfall data and predictive analytics, it helps operation managers with smart staff allocations based on golden ratio of footfall-to-staff.

Staff Level Review

FootfallCam People Counting System - For Management Review

For Management Review

The review of staffing levels in a shopping mall is essential in ensuring that there is an optimal balance between customer service and labour cost to achieve optimised shopping experience.

Staff Data Configuration

FootfallCam People Counting System - Getting the Staff Data Ready

Getting the Staff Data Ready

A workspace for operation managers to import staff data and ensure the data readiness for staff planning purpose.

The cleaning labour cost has been reduced by an average of 12%.

“The system can assist in optimising staff scheduling through footfall-based cleaning scheduling, which allows for effective reduction of operational costs.”

A Shopping Mall in Argentina

FootfallCam People Counting System - Case Studies