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#226 Live View Gallery – Instant Proactive Support

The newly developed Live View Gallery will allow FootfallCam to proactively monitor the status of all counters and fix issues as soon as they are flagged. The gallery opens a channel to ensure the integrity of the data.


Case 1: Determine cause of change in accuracy

Occasionally, stores may decide to hang decorations during festive seasons which may affect the accuracy of the counter, and thus the integrity of the data. With the live view gallery, administrators can review the cause of change in accuracy without visiting the site.


Case 2: KNOW WHEN TO STOP MONITORING

When an entrance is no longer in use by a store, the counter that is installed to oversee the entrance will be deemed meaningless. Head office personnel will be able to see which counters are no longer in used and stop proactive monitoring for those counters.

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