Chapter 5: User Group and User Setting

5.1 User Group Setting

5.1.1 Create User Group

Note

    • There are 2 default user groups:
      • DefaultAdminGroup (hierarchy = 1)
      • DefaultUserGroup (hierarchy = 2)
    • DefaultAdminGroup is given all accesses in Company Management, Site Group Management, User Management and User Group Management which the other user groups (hierarchy>1) can never access.
    • Other user groups (hierarchy>1) can only edit the accesses in Site Tree View, Device Management.
    • The previous users who are admins are auto-assigned to DefaultAdminGroup while the users are auto-assigned to DefaultUserGroup.

User Group Page Image

Item Description
1. Search Filter the table by User Group and Hierarchy.
2. User Group User group name.
3. Hierarchy Hierarchy of the user group.
4. No. of User(s) The number of users linked with the user group.
Click to access the Users page with the user list linked to the user group.
5. Action Edit user group settings.

STEP 1 - Click on Setting > User Group to access the User Group page.

STEP 2 - Click on + New User Group to access the User Group Settings page.

User Group Settings Page Image

Item Description
1. User Group Name Enter a preferred name.
2. Hierarchy Enter a preferred hierarchy.
(Info: Cannot lower than 1 since hierarchy =1 is the DefaultAdminGroup.)
3. No. of User(s) The number of users linked with the user group.
Click to access the Users page with the user list linked to the user group.
4. Analytics Manager V9 Portal Access Rights Tick the preferred accesses allowed for this user group with the preferred action views.

STEP 3 - Complete the process by entering all the required fields and click on the Save button.

5.1.2 Update User Group

Note

Page images and descriptions refer to 5.1.1

STEP 1 - Click on Setting > User Group to access the User Group page.

User Group Setting (Edit) Image

STEP 2 - Click on Edit to access the User Group Settings page.

STEP 3 - Complete the process by entering all the required fields and click on the Save button.

5.1.3 Delete User Group

Note

    • Page images and descriptions refer to 5.1.1 and 5.1.2
    • User Group with hierarchy = 1 cannot be deleted since it is the DefaultAdminGroup.

STEP 1 - Click on Setting > User Group to access the User Group page.

STEP 2 - Click on Edit to access the User Group Settings page.

STEP 3 - Click on the Delete User Group button and Confirm button to delete the user group.

5.2 User Setting

This sections shows on how to Create UserUpdate User and Delete User.

Note

Only user account with hierarchy = 1 can manage all user accounts (create, edit or delete) which belongs to the company

5.2.1 Create User

User Accounts Page Image

Item Description
1. Search Filter the table by Name, Username, Email Address and User Group.
2. Name User's display name.
3. Username User account's username.
4. Email Address User's email address.
5. User Group User linked user group name.
6. Last Login On User's last login date time.
7. Action Edit user settings.

STEP 1 - Click on Setting > Users to access the Users page.

STEP 2 - Click on + New User button to access the User Settings page.

User Setting Page Image

Item Description
1. Display Name Enter a preferred display name.
2. Username  Enter a preferred username.
(Info: Used to login account.)
3. Email Address Enter a preferred email address.
(Info: Confirmation email will be sent to the email address.)
4. Password Enter a preferred password.
5. Confirm Password Enter to confirm the password field entered.
6. User Group Select the preferred user group.
(Info: If DefaultAdminGroup is selected, the access type is auto-selected to Site Group Level and all Site Groups are selected to allow access)
7. Language Select a preferred language.
8. Default Page Select the default landing page upon the user login.
9. Last Login On Show the user's last login date time.
10. Site Access Type Select the preferred site access type.
(Info: If DefaultAdminGroup is selected, the access type is auto-selected to Site Group Level and all Site Groups are selected to allow access)
11. Site Group Dual List
(Site Group Level Access)
Select the list of site groups that allow the user to access.
12. Site Dual List
(Site Level Access)
Select the list of sites that allow the user to access.
13. Page Access Dual List Select the list of pages that allow the user to access.

STEP 3 - Complete the process by entering all the required fields and click on the Save button.

5.2.2 Update User

Note

Page images and descriptions refer to 5.2.1

STEP 1 - Click on Setting > Users to access the Users page.

User Setting (Edit) Image

STEP 2 - Click on Edit to access the User Settings page.

STEP 3 - Complete the process by entering all the required fields and click on the Save button.

5.2.3 Delete User

Note

Page images and descriptions refer to 5.2.1 and 5.2.2

STEP 1 - Click on Setting > User Group to access the User Group page.

STEP 2 - Click on Edit to access the User Settings page.

STEP 3 - Click on the Delete User button and Confirm button to delete the user.

Note: Only user account with hierarchy = 1 can manage all user accounts (create, edit or delete) which belongs to the company

5.2.4 Add User Site Access

Note

User account with hierarchy >1 need to request admin for permission to modify.

STEP 1 - Click on Setting > Users to access the Users page.

STEP 2 - Click on Edit to access the User Settings page.

STEP 3 - Navigate to Site Access and select the preferred site access type.

STEP 4 - Select the list of site groups/sites that allow the user to access from left side to right side.

5.2.5 Add Page Access

Note

User account with hierarchy >1 need to request admin for permission to modify.

STEP 1 - Click on Setting > Users to access the Users page.

STEP 2 - Click on Edit to access the User Settings page.

STEP 3 - Navigate to Page Access and select the list of pages that allow the user to access from left side to right side.

 

5.3 User Setting (User)

5.3.1 Update User Profile

STEP 1 - Click on your username on top right and select Profile.

STEP 2 - Update the required fields and click on Save Profile.

Item Description
1. Name Enter a preferred name.
2. Email Enter a preferred email address.

 

(Info: Confirmation email will be sent to the email address.)

3. Password Click on Change Password to reset password.
4. Language Selector Select the preferred language.

 

5.4 Forgot Login Password

STEP 1 - Go to FootfallCam Analytic Manager V9 . Login page link : https://v9.footfallcam.com . Click on the Forgot Password that is under the Login button.

STEP 2 - Enter your email address (e.g : [email protected]) and click on Submit..

STEP 3 - Check your email inbox for the link to reset password.

Note : Check Junk/ Spam inbox if you do not find the password reset email in your inbox.

STEP 4 - After clicking on the link, you will be prompted to the above page and you can key in your new password. Then, click on Submit.

Password requirement : Password must be at least 8 characters, should contain at least one uppercase letter, at least one lowercase letter, at least one number, and at least one of the following symbols: @$!%*?&#

 

5.5 Sync User using Active Directory Server

5.5.1 Sync User

*Note* Please make sure that Active Directory Server has been enabled and has been configured in Company Settings page. Additionally, a company that enabled AD server would not be able to create 'New User' but would only be able to sync users.

If Active Directory Server has not been configured Please refer the link below, to configure Active Directory Server https://www.footfallcam.com/people-counting/knowledge-base/chapter-2-setting-up-account/#2-5-active-directory-server

STEP 1 - Click on Setting > Users to access the Users page.

STEP 2 - Click on 'Sync User' button as shown above and the user account would be sync to the company.

Updated on September 4, 2023