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Site Setting Page

Contents

The Site Setting page allows the user to view/configure the settings of a site. These settings are categorized into 4 tabs which each tab can view and modify different aspect of settings of the site. These 4 tabs are:

  1. Site Info
  2. Site Operations
  3. Advanced Settings
  4. Related Ticket(s)

Site Info

Overview of Site Info tab

In this tab, there are 2 sections which are Site Info and Site Data Readiness. In the Site Info section, user can view the basic information of the site as shown below. Users with permission can also modify these details.

  1. Pairing Code
  2. Site Name
  3. Site Code
  4. Billing Address
  5. Site Group
  6. Country
  7. Time Zone
Site Info section allow user to view and modify the basic details of the site

And for Site Data Readiness section, it will show the information that indicate the readiness of a site including:

  1. Total Number of Devices Allocated to The Site
  2. Total Number of Tuned Devices
  3. Is Site Certified?
  4. Site Certified Date
  5. Data Integrity Report Link
Site Data Readiness Section

Site Operations

Overview of Site Operation tab

In this tab, the user can view and configure the operating hours of the site. Apart from that, the user can also view and add custom operating hours for the site. For example, the user can add Christmas as an off day, and can also set specific day to only operate for specific hours in this section.

User can configure site operating hours

The user can follow the below steps to add new custom operating hours:

Click the "+ New Custom Operating hours" button
Fill in the reason and date, select the rule (Closed or Custom Time)
If you select "Custom Time", you will need to set the time.
After clicking the "Update" button, your changes will be added to the list. You can also delete the row by clicking "Delete". Click "Save" button to save your changes.

Advanced Settings

Overview of Advanced Settings tab

In this tab, user can view the below advanced settings of the site. Users with permission can also modify these settings.

  1. Bandwidth Limit ((kb/s)
  2. Video Upload Time
  3. Visit Duration
  4. Latitude, Longitude
  5. MAC Address Exclusion
Will reset to default value after click

The user can add the MAC address exclusion in this tab so that the devices with the MAC addresses will not be counted by the FootfallCam counter.

Click "+ New MAC Address Exclusion" to open the pop up
Fill in the MAC address and Name
After Click "Save" and a new row will be added to the list. You can also use the "Edit" button to modify the existing row
After click the "Edit", a pop up will appear and you can modify this row or delete it
Overview of Related Ticket(s) tab

In this tab, user can view all the support tickets and RMA tickets that are related to the site.

Click the Ticket number will redirect the user to support ticket portal
Support Portal
Click the Ticket number will redirect the user to RMA ticket portal
RMA Ticket

Save Changes

User needs to click the "Save" button after performing any modification so that the changes made can be saved.

Click "Save"

Action Log

Users can see all the changes that have previously been performed to this site in the action log.

Action Log

Create and Delete Site

To create a new site, all the columns in the Site Info tab must be filled in, then the site can only be created. If the user possesses permission to create a site, he may follow the below steps to create a site:

At site list, click "+ New Site"
Fill in all the details. Then, click "Create"
Return to the site list. Then, click the "Edit" link of the newly created site to go to its Site Settings page.

If the user possesses permission to delete a site, he may delete the site with the following steps:

Click the "Delete Site" button
Click "Yes" to confirm the action. The user will then be redirected back to the site list.
Updated on March 8, 2024