FootfallCam 3D ProWave

mmWave Radar Sensor for Large Area

Unparalleled Accuracy of Up to 99.5%

Super Wide Coverage with 120° Viewing Angle

Anonymous Counting at Source

Performs in any Light Conditions


FootfallCam 3D ProWave™

FootfallCam ProWave™ is a mmWave radar sensor designed specifically for retail stores, supermarkets, and offices. Powered by a robust 1.5GHz Quad-Core processor and mmWave technology, it can accurately identify people occupying an area or queuing up by detecting movements within the tracking area. It constantly provides data monitoring with 100% anonymity from the sensor to FootfallCam V9™.

FootfallCam People Counting System - FootfallCam 3D ProWave FootfallCam People Counting System - FootfallCam 3D ProWave FootfallCam People Counting System - FootfallCam 3D ProWave FootfallCam People Counting System - FootfallCam 3D ProWave

Technical Data

Download Spec Sheet
FootfallCam 3D Pro2 Dimension

Device Dimension (mm)

97 (W) x 68.3 (D) x 20.78 (H)


0.92 kg


LED status indicator


Made of ABS plastic cover with CNC Aluminium alloy in heat dissipation design


Built-in, 16 MB Storage

Ideal Mounting Height

2.5 metres – 4.0 metres

Operating Environment

Temperature 10°C to 45°C, Humidity 10% - 90%

Storage Environment

Temperature -40°C to 80°C, Humidity 10% - 95%

Tracking Technology

High Resolution mmWave Radar Sensing Technology with Extended Kalman Filter Tracking

Wireless Connectivity

Bluetooth 5.3 with Mesh Topology; AES-128 Encryption; +4 dBm TX Power

Wire connectivities

RS485 (Half Duplex)

DC Power

12 VDC


16-28 AWG


Made in the UK

Key Features

FootfallCam 3D ProWave - Queue Counting

Queue Counting

Capturing the number of people queuing up at each of the checkout stations only requires one 3D ProWave at each station:

  • What is the current queue length for each checkout station? Do I need to open more stations?
  • What is the average waiting time now?
  • How long during the day does the average waiting time exceed 15 minutes?
FootfallCam 3D ProWave - Measure Customer Engagement in Key Areas

Measure Customer Engagement in Key Areas

Quantifying customer-product engagement levels within your store

  • Which area is the “most popular” and which is the “least popular”?
  • Which product category has the highest engagement level?
  • How long do your shoppers stay in each area to browse the products?
FootfallCam 3D ProWave - Heatmap: Visualising Shopping Activities within Your Store

Heatmap: Visualising Shopping Activities within Your Store

Using an mmWave sensor to capture and visualise the shopping journey over time. With its wide angle and extensive coverage, it significantly reduces the number of devices required. This helps retailers understand customers' preferred paths and touchpoints before making a purchase, providing valuable insights into shopping behaviour.

mmWave Counting Technology

Product Engagement
Queue Counting

Product Engagement

One mmWave Sensor at Each Area of Interest

  • Engaged Customers by Areas
  • Dwell Time by Areas
  • Heatmap
  • Passer-bys
  • “Hot” and “Cold Zones

Queue Counting

One mmWave Sensor at the Checkout Area

  • Queue Length
  • Average Queue Waiting Duration
  • Average Serving Duration
  • No. of Checkouts Required

Why 3D ProWave?

Superior Coverage Area, Significantly Reduced Infrastructure Costs

With a 120° FOV, FootfallCam 3D ProWave™ can cover an area up to 74 sqm at a ceiling height of 4.0m, which is at least 130% more than any other sensor available on the market. This helps reduce the total number of devices required to cover the same area, thereby minimising the total infrastructure cost without the need to install and maintain additional devices.

FootfallCam People Counting System - Superior Coverage Area, Significantly Reduced Infrastructure Costs

How does it works?

Anonymous Counting at Source, No Video Captured

FootfallCam 3D ProWave™ is specifically designed to guarantee full privacy by using depth data and a custom radar system to measure the occupancy of an area with millimetre wave (mmWave) technology. It does not come with any camera; therefore, no video is captured. It ensures anonymous counting at the source, providing 100% privacy protection.

In-Store Analytics for Retail Stores and Supermarkets

Part of FootfallCam V9 Analytics

Integrates with Other Business Metrics, Providing More Comprehensive Analytics

In-store pre-purchase analytics, such as passerbys, engaged customers, and their visit duration in different areas of the store, enable retailers to gain valuable insights. However, customer engagement data alone may not offer the comprehensive shopper analytics that retailers need. By combining this data with other metrics collected by FootfallCam 3D Pro2 people counter, such as footfall, visit duration, and outside traffic, retailers can achieve a more holistic view of the data analytics essential for all businesses.

FootfallCam People Counting System - One Cable Installation, Can be Daisy Chained