Smart Washroom Management
Maintaining clean and stocked washrooms, without unnecessary over-cleaning can be difficult to achieve. Ensuring user satisfaction can cause a drain on resources by over-cleaning unnecessarily. Demand-based cleaning is the most efficient use of company financials, whilst maintaining an excellent level of service. Combined with predictive analysis, the FootfallCam Smart Washroom solution improves customer satisfaction and overall operational efficiency, whilst ultimately leading to a reduction in costs.
FootfallCam provides an affordable, automated and easy-to-use solution for washrooms, combining people counting and various utilisation sensors, for an easy transition to demand-based cleaning. FootfallCam’s solution utilises historical data to provide Predictive Analysis for better planning of staff and resources. Sensors are able to send alerts via Radio Frequency to cleaners and management when custom thresholds have been met, thereby utilising staff and resources that are on premises.
Management also have access to numerous reports which provide a deeper understanding of internal services and cleaning staff KPI. This helps to improve workplace efficiency and allow management to make data-driven decisions for the future.
Watch VideoUse Cases
Workplace
Shopping Malls
Library
Museum
Theme Park/Zoo
University Campus
Train Station
Airport
Usage-Based Washroom Cleaning System
FootfallCam 3D Mini™ detects the number of people entering and exiting the washroom. Cleaning requests will be sent wirelessly to cleaners via FootfallCam Smart Washroom App™ when usage reaches a certain threshold.
Learn MoreSupervisor’s Planner for Cleaning Schedule
Based on the predicted usage of washroom, cleaning supervisors can have better planning on the cleaning schedule in terms of washroom coverage and cleaners’ resources allocation.
Management Report for KPI Review
With the readily available reports for washrooms, it allows management to capitalise the usage data as part of the resources and cost audit process, and helps management to make informed business decisions backed by hard data.
Cleaner App for Task Alerts
When a cleaning threshold has reached, a task alert will be sent to the cleaning staffs via FootfallCam Smart Washroom Apps, this can ensure that all the washrooms are cleaned appropriately to enhance user experience.
Visitor Signage- Washroom Cubicle Availability
FootfallCam Space Sense™ can be installed at each of the washroom cubicles to detect the occupancy and the availability of the washroom can be displayed on the Visitor Signage.
FootfallCam 3D Mini™ (for washroom entrance)
- Anonymous counting with Time of Flight Technology
- Performs in low light condition and complete darkness
- Single Door Coverage
- Bi-directional Counting
- Able to work under complete darkness
- Easy and simple deployment
- Wireless connection via Radio Frequency (RF)
- 12V Power
- Field-of-View (FoV) 27°
FootfallCam Space Sense™ (for individual cubicles)
- Measure the Washroom Cubicle Occupancy. Mounted on the ceiling of the washroom cubicle to determine whether it is occupied or not by displaying the occupancy level on the dashboard monitor.
- FootfallCam Space Sense™ uses passive infrared (PIR) technology to detect the movement and body heat which is an accurate detection of a person’s presence in a particular spot, such as in a cubicle.
- Water and Dust Resistance
- Once it is installed, the Seat Sensor will send the collected data (occupancy logs) to FootfallCam Analytics Manager™ via FootfallCam People Counter as the transmitter. Multiple sensors are used with its own algorithm to detect to avoid false positives.
FootfallCam Depth Sense™ (for bins)
- FootfallCam Depth Sense™ combines the passive infrared (PIR) and time-of-flight (ToF) technology to measure the occupancy and usage of different facilities.
- FootfallCam Depth Sense™ uses Passive Infrared (PIR) technology in conjunction with motion detectors to detect the movement and body heat which is an accurate detection of a person’s presence in a particular spot. Unlike common IR sensors, the PIR sensor does not radiate heat instead detects the IR radiation from the object. When an object moves into the sensor field where both movement and PIR are detected by FootfallCam Depth Sense™ only the facility will be marked as occupied.
- The Depth Sense™ also use the Time-of-Flight (ToF) principle to detect the fill-level of each waste container. The sensor works by illuminating IR and observing the reflected light bounced off the obstructed objects. It is integrated with an analogue-to-digital converter (ADC) and a programmable timing generator (TG) to generate data and convert them into desirable bin-filled level data. The level of the bin filled is computed by the time difference between the IR emission from the bin sensor and the returned IR received at the sensor detector.
- Splash and Dust Proof.
FootfallCam Smell Sense™
- FootfallCam Smell Sense™ is designed to detect unpleasant odor in commercial and public toilets where the usage level can change by day and occasion. The Smell Sense intelligently monitors the concentration of ammonia (product of urea breakdown in urine) in the air. This is the familiar smell that is instantly recognizable in poorly managed toilets. With the Smell Sense, notifications can be sent when the odour level reaches a certain threshold to call for sanitisation.
- The Smell Sense is equipped with wireless radio capability to communicate with a gateway to send alerts to the server. The Smell Sense is programmed to report at 3 odor levels where the odor is either simply recognizable, strong and pungent. The levels are predetermined based on conducted field tests on toilets of various cleanliness.
- The highly sensitive sensor is able to detect ammonia concentrations as low as few parts-per-million (ppm).
FootfallCam Smart Soap Dispenser™
- FootfallCam Smart Soap Dispenser™ is equipped with a smart sensor to monitor the usage levels of hand soap or sanitizer. The sensor keeps track of the number of times a hand is placed below the dispenser. The sensor is pre-calibrated with the average dispensing volume of the model it is attached to and therefore can accurately estimate usage.
- Each dispenser connects to the FootfallCam people counter gateway through a wireless network. The data received is transmitted to the FootfallCam Analytic Manager™ for usage reporting. The analytic results can be viewed on a dashboard to monitor usage levels. The user is notified when the liquid soap or sanitiser needs to be replaced and inventory is running low. No more manually checking individual dispensers.
FootfallCam Smart Toilet Roll Holder™
- FootfallCam Smart Toilet Roll Holder™ is equipped with a smart sensor to monitor the usage levels of toilet paper.
- The analytic results can be viewed on a dashboard to monitor usage levels. The user is notified when the toilet roll needs to be replaced and inventory is running low. No more manually checking in toilet cubicles.
Individual Washroom
Usage-Based Cleaning System
The most popular and cost efficient people counting option for customers who are interested in measuring the usage of washrooms.
Uses
Measuring the number of visitors using the washroom
Send Cleaning alerts via Washroom Management App when usage threshold is reached
Optimise Cleaning Resources - Plan Cleaning Schedule based on Historical Data
Cleaning Staff KPI
Equipment Used
1x 3D Mini for washroom visitor count
1x Mesh Hub for network and data upload purposes
1x Washroom Management App to receive and manage cleaning tasks
Metrics
Visitor Count (In/Out)
Live Occupancy Count
Reaction time to Cleaning Demand
Number of cleaning tasks completed per staff
Smart Washroom Solution
By extending the solution with other FootfallCam Smart Washroom product offerings, customers can measure and monitor key aspects in a toilet that is relevant to user experience.
Uses
Measuring the number of visitors using the washroom
Send Cleaning alerts via Washroom Management App when usage threshold is reached
Optimise Cleaning Resources - Plan Cleaning Schedule based on Historical Data
Cleaning Staff KPI
IoT devices to monitor cleanliness and the usage level of washroom essentials
Send alerts for washroom cleaning and replenishment
Receive instant feedback from users
Equipment Used
1x 3D Mini for washroom visitor count
1x Mesh Hub for network and data upload purposes
10x Space Sense for cubicle occupancy monitoring
4x Depth Sense for dustbin, toilet roll, soap level monitoring
1x Smell Sense for odour level monitoring
1x Dashboard to show cubicle availability
1x LCD Touch Screen for User Feedback
1x Washroom Management App to receive and manage cleaning tasks
Metrics
Visitor Count (In/Out)
Live Occupancy Count
Reaction time to Cleaning & Replenishment Demand
Number of cleaning tasks completed per staff
User Satisfaction Ratings
Smart Building Solution
Open Architecture solution which allows integration with 3rd party smart devices. Popular for customers who wish to have a centralised system to control all smart devices in a site, not just limited to washrooms.
Uses
Measuring the number of visitors using the washroom
Send Cleaning alerts via Washroom Management App when usage threshold is reached
Optimise Cleaning Resources - Plan Cleaning Schedule based on Historical Data
Cleaning Staff KPI
IoT devices to monitor cleanliness and the level for washroom essentials
Send alerts for washroom cleaning and replenishment
Receive instant feedback from users
Integrate with 3rd party smart sensors (Zigbee & LoRa compatible)
Centralised platform for Remote Controlling, Monitoring & Data Analysis (Eg. Lights, Temperature, Humidity, Power & Water Consumption, etc.) based on washroom usage data
Equipment Used
1x 3D Mini for washroom visitor count
1x Mesh Hub as the centralised platform for alerts, configuration and data monitoring (both FootfallCam and compatible third party devices)
6x Space Sense for cubicle occupancy
4x Depth Sense for dustbin, toilet roll, soap level monitoring
1x Smell Sense for odour level monitoring
1x Dashboard to show cubicle availability
1x LCD Screen for User Feedback
1x Washroom Management App to receive and manage cleaning tasks
Metrics
Visitor Count (In/Out)
Live Occupancy Count
Reaction time to Cleaning & Replenishment Demand
Number of cleaning tasks completed per staff
User Satisfaction Ratings
Multi-Storey Buildings
Washrooms in Tower Buildings
Cost effective solution to manage all toilets in a multi-storey building using mesh network infrastructure. Suitable for customers who wish to optimise washroom cleaning operations within a building with minimal infrastructure costs.
Uses
Measuring the number of visitors using the washroom
Send Cleaning alerts via Washroom Management App when usage threshold is reached
Optimise Cleaning Resources - Plan Cleaning Schedule based on Historical Data
Cleaning Staff KPI
IoT devices to monitor cleanliness and the level for washroom essentials
Send alerts for washroom cleaning and replenishment
Receive instant feedback from users
Wireless solution using LoRA protocol and radio frequency (RF) to connect all devices in the building
Saves cost and planning needed by minimising cabling works
Equipment Used
For a 10 storey building with 2 washrooms each floor:
20x 3D Mini for washroom visitor count
4x Mesh Hub to connect all devices in the building
120x Space Sense for cubicle occupancy
80x Depth Sense for dustbin, toilet roll, soap level monitoring
20x Smell Sense for odour level monitoring
20x Dashboard to show cubicle availability
20x LCD Screen for User Feedback
1x Washroom Management App to receive and manage cleaning tasks
Metrics
Visitor Count (In/Out)
Live Occupancy Count
Reaction time to Cleaning & Replenishment Demand
Number of cleaning tasks completed per staff
User Satisfaction Ratings
Washrooms at Public Venues
Washroom on Public Venue
Cost effective solution to manage all toilets in open space public venues (zoo, theme parks, etc.) using mesh network infrastructure. Suitable for customers who wish to optimise washroom cleaning operations over venues with large areas, where washrooms are far apart from each other.
Uses
Measuring the number of visitors using the washroom
Send Cleaning alerts via Washroom Management App when usage threshold is reached
Optimise Cleaning Resources - Plan Cleaning Schedule based on Historical Data
Cleaning Staff KPI
IoT devices to monitor cleanliness and the level for washroom essentials
Send alerts for washroom cleaning and replenishment
Receive instant feedback from users
Wireless solution using LoRA protocol and radio frequency (RF) to connect all devices in the venue
Saves cost and planning needed by minimising cabling works
Equipment Used
10x 3D Mini for washroom visitor count
10x Mesh Hub to connect devices that are far apart from each other
60x Space Sense for cubicle occupancy
40x Depth Sense for dustbin, toilet roll, soap level
10x Smell Sense for odour level
10x Dashboard to show cubicle availability
10x LCD Screen for User Feedback
1x Washroom Management App to receive and manage cleaning tasks
Metrics
Visitor Count (In/Out)
Live Occupancy Count
Reaction time to Cleaning & Replenishment Demand
Number of cleaning tasks completed per staff
User Satisfaction Ratings
System Connectivity
Suitable for:
The smart washroom application can be deployed in any types of washrooms with:
- 3D Pro2™
- 3D Mini™
- Space Sense™
- Smell Sense™
- Depth Sense™
- Smart Toilet Roll Holder™
- Smart Soap Dispenser™
Individual Washrooms |
Multi-Storey Buildings |
Public Venues |
|---|---|---|
Individual Washrooms |
Multi-Storey Buildings |
Public Venues |
|
Individual washrooms located at different locations. People Counter acts as a communication device to talk and listen to other smart sensors such as FootfallCam NotifierTM via Radio Frequency (RF). |
Multiple washrooms located across different floors of a building. People Counter acts as a communication device to talk and listen to other smart sensors such as FootfallCam NotifierTM via Radio Frequency (RF). Intra-floor connection Inter-floor connection |
Large compound with dispersed public toilets for example theme park, zoo, airport and etc. People Counter acts as a communication device to talk and listen to other smart sensors such as FootfallCam Notifier™ via Radio Frequency (RF). The communication between people counters located at the washroom blocks which are usually far away from each other will be conducted via LoRa (low-power wide-area network protocol) |
Integration
Data from FootfallCam devices can be integrated via API into existing software platforms, from our Analytics Manager or from the counter itself.
Option 1: Counter-Level Data Extraction (Raw Data)
Option 2: Server-Level Data Extraction (Aggregated Data)
Case study #1 High-Rise Office Tower, Malaysia
A high rise building in Malaysia is looking for a cost effective option to optimise their washroom cleaning operations with minimal infrastructure cost.
Managing 1,000+ Washroom Cleaning Operations
Large scale deployment to cover all toilets in a smart building
All devices are connected wirelessly using LoRa protocol and radio frequency (RF)
Saves cost and hassle on cabling
Case study #2 High-End Shopping Mall, Hong Kong
A premium shopping mall in Hong Kong is looking for a smart washroom solution as part of their initiative to provide a premium shopping experience to their shoppers, to ensure a happy and satisfactory shopping experience.
People-Centric Upgrade Initiative
Implemented smart washroom solution to improve the customer’s shopping experience
Integrated with visitor signage to show washroom occupancy
FootfallCam worked with their contractors for installation support
Case study #3 Insurance Company, Switzerland
Demand-Based Facility Management
Previously used a fixed washroom cleaning schedule
Unable to maintain washroom without over-cleaning or under-cleaning
Improved operation efficiency by cleaning based on the usage and demand
Case study #4 Bank in the United Kingdom
Covid-19 Back-to-Office Initiative
Needed to ensure compliance with social distancing for the employee’s health and safety
Track occupancy level in toilets using FootfallCam 3D Mini
Installed a tablet to display occupancy numbers
Case study #5 Public Zoo, United Kingdom
Outdoor Washrooms Connected via LoRa
Wireless connection using LoRa to minimize the cabling works needed
Enable managements to optimise cleaning schedule based on demand
Use predictive analysis to anticipate when cleaning is required