{"id":3361,"date":"2024-07-05T10:07:04","date_gmt":"2024-07-05T10:07:04","guid":{"rendered":"https:\/\/www.footfallcam.com\/blog\/?p=3361"},"modified":"2025-11-04T04:45:05","modified_gmt":"2025-11-04T04:45:05","slug":"buying-guide-for-airport-passenger-flow-management-system","status":"publish","type":"post","link":"https:\/\/www.footfallcam.com\/blog\/2024\/07\/buying-guide-for-airport-passenger-flow-management-system\/","title":{"rendered":"Buying guide for airport passenger flow management system"},"content":{"rendered":"\n
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Why does the airport need a people counting system to real time measure the waiting times at each stage of the passenger journey.\u00a0 It is an important KPI to benchmark the effectiveness of the airport operations against other major airports around the world.<\/span><\/p>\n<\/div>\n<\/div>\n\n\n\n

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Key considerations:<\/span><\/h3>\n\n\n\n
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Different Counting Technologies<\/span><\/h3>\n\n\n\n

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The vendor should have different types of devices to cater for a range of scenarios in the airport environment, this includes:<\/span><\/p>\n\n\n\n

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Hig<\/strong>h<\/strong> Ceilings<\/strong><\/a><\/span>
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Standard Ceiling
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Area Without Ceiling
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Real Time Dashboard and Alerts<\/span><\/h3>\n\n\n\n
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Gives operators a clear overview of the current state, and customised alert setting can ensure timely actions are taken before the issues are escalated.<\/span><\/p>\n<\/div>\n<\/div>\n\n\n\n

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AI Predictions and Advanced Planning<\/span><\/h3>\n\n\n\n
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Using prediction data to do planning in advance, ensuring the service SLA is met with sufficient service desks and staffs allocated to meet the surge in passenger traffic, minimising the waiting time and increasing service throughput.<\/span><\/p>\n<\/div>\n<\/div>\n\n\n\n

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Management SLA Review<\/span><\/h3>\n\n\n\n
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Management can use KPI to benchmark the current month performance and ensure all passengers meet their expectations at all times, and identify areas of improvements.<\/span><\/p>\n<\/div>\n<\/div>\n\n\n\n

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Customer Experience<\/span>
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Improve passenger experience by minimising long queues, which can lead to extended wait times and dissatisfaction with service levels that do not meet expectations.<\/span><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Why does the airport need a people counting system to real time measure the waiting times at each stage of the passenger journey.\u00a0 It is an important KPI to benchmark …<\/p>\n","protected":false},"author":1,"featured_media":3374,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[723,720,718,191,186],"tags":[456,455,457,458,451,452,450,454,453,397,250],"_links":{"self":[{"href":"https:\/\/www.footfallcam.com\/blog\/wp-json\/wp\/v2\/posts\/3361"}],"collection":[{"href":"https:\/\/www.footfallcam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.footfallcam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.footfallcam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.footfallcam.com\/blog\/wp-json\/wp\/v2\/comments?post=3361"}],"version-history":[{"count":39,"href":"https:\/\/www.footfallcam.com\/blog\/wp-json\/wp\/v2\/posts\/3361\/revisions"}],"predecessor-version":[{"id":7100,"href":"https:\/\/www.footfallcam.com\/blog\/wp-json\/wp\/v2\/posts\/3361\/revisions\/7100"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.footfallcam.com\/blog\/wp-json\/wp\/v2\/media\/3374"}],"wp:attachment":[{"href":"https:\/\/www.footfallcam.com\/blog\/wp-json\/wp\/v2\/media?parent=3361"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.footfallcam.com\/blog\/wp-json\/wp\/v2\/categories?post=3361"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.footfallcam.com\/blog\/wp-json\/wp\/v2\/tags?post=3361"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}