The number of devices required is dependent on the height of the ceiling and the width of the entrance. You may key in the data over here to have an estimation of the number of cameras.
FootfallCam ensures that the accuracy level of our counter are at least 90% with video proof provided that the user applied for the verification service by FootfallCam.
There will be virtually no difference to the features and data available based on the premise of installation. The only difference is the location where the data will be store in.
Depending on the region of consignee (receiver), FootfallCam will send out the units from the nearest FootfallCam warehouse. For Europe, Western, Central and Northern Africa region, units will be sent out from UK. For Asia and Eastern, Central and Southern Africa region, units will be sent out from Malaysia.
|Below 2.09 m||Not an optimal height and counting accuracy may be affected.|
|2.1 m – 2.49 m||Parabolic 140o lens|
|2.5 m – 3.49 m||90o lens|
|3.5 m - 4.5 m||65o lens|
|Above 4.5 m||Use a Wall Bracket or Drop Pole to lower the height|
You may use this calculator to get the number of cameras required using entrance width and ceiling height.
Users will be export raw data from the Analytic Manager in one of four methods.
The project plan in regards to time scope for installation is highly dependent on the number of counters in the project. The data readiness will be completed within 14 business days for FootfallCam verification service.
It prevents crosstalk interference and unreliable network connection.
The coutner is powered using Power over Ethernet. The main power required will be less than 10w.
An individual will not be counted twice even if the counter coverage overlaps an area, this is due to FootfallCam verification specialist having the expertise to exclude overlapping area from each counter.
FootfallCam aims to respond to most support issues within 1 business days. Users are able to sign up for a premium support plan to have direct access to FootfallCam personnel for support services.
FootfallCam is not capable of group counting. It will not automatically categorize a number of visitors as one visitor group.
The software will support multiple counters and the counts from different counters can be combined in the web-based reporting software. Users can combine the counts of the 2 counters and view the total traffic IN and OUT or they can view the total IN and OUT individually for each counter.
The randomisation of the MAC Address will not afffect the counting accuracy since it only randomises the address when it is not connected to a mobile network. Users may refer to this link for more details on the impact of Wi-Fi tracking.Firstly, when a device is not connected to the network, it doesn’t transmit frames at regular interval. Depending on the manufacturer and operating system of the device, this interval could be even up to 5 minutes. So, when the visitor carrying any Wi-Fi device and moves around in the venue without connecting to the network, the estimated location of this device becomes stale very quickly. As a result, location tracking for unconnected device doesn’t have much business value.
The Wi-Fi tracking works in conjunction with video counting to ensure the Footfallcam is accurate.
The counter will use around 20mb data a day to upload videos for verification purpose. Once the counter is verified, the counter will only upload a maximum of 10kb of data per day.
All data must be exported from the FootfallCam Analytic Manager and there is no option to export the raw data directly from the FootfallCam counter.
The FootfallCam was designed to be a comprehensive solution and as a stand alone unit. There are no add-ons available for FootfallCam as all future developments and features are made available for every users of FootfallCam without cost. The only accessories that are sold for FootfallCam are wall brackets and drop pole mount to optimise the counting accuracy of FootfallCam based on height.
FootfallCam do not offer wireless people counter. However, Footfallcam only requires 1 cable to install and is powered over ethernet.
Users may subscribe to our newsletter through the bottom of the webpage.
Users may email FootfallCam of their success and experiences with FootfallCam to email@example.com
"The Footfallcam control panel is available in 9 different languages and we are constantly expanding. The languages availabled are English, Chinese, German, Dutch, French, Spanish, Italian, and Persian."
Head office or headquarters have the option to create as many users account as possible to delegate access to reporting features to other personnels within the business.
"There are a variety of documentations that guides users on how to use the Analytic Manager and what do the reports indicate. If the user require an in-depth tutorial and guidance, FootfallCam offers Skype training for the hardware and software at an additional service charge. Please e-mail firstname.lastname@example.org for additional information on cost and structure covered.
Even though each counter is manufactured to the exact specifications, the cause of differences in accuracy between 2 counters is the environment of the store. The space around the entrance, the proximity of the shelves, or swinging doors affect accuracies. The tracking zone helps alleviate the issue of people 'ping-poinging' between the counting lines, but the size of the tracking zone cannot be too large since it may inaccurately track the people at the edge of the tracking zone due to the acute optical angle of images.
The counter does not have artificial intelligence to recognize a person by facial features, nor can it distinguish between customers and staffs. We have developed the exclusion line feature which will nullify the counting of a certain pathway. While the counter cannot distinguish staff from customer by facial feature, it can completely void the counting of staff if they use a specific entrance.
The data will be uploaded once the counter regain its internet connection, the counter will continue to function as normal, provided counter power is turned on and running when the counter does not have internet connection.
FootfallCam complies with the existing GDPR. Currently, FootfallCam is working on company practices and policies to comply with the the latest GDPR that will be implemented in May 2018.
FootfallCam provides 4 types of power cable to the international customer:
If the installation is performed by the business' own installer, FootfallCam will provide them with remote support during the installation process via instant messaging to advise on camera positioning and counter set up. If the installation process is carried out by FootfallCam certified installer, all the business need to do is have the FootfallCam ready for the installer. The installer will be responsible to bring all other equipment required, though there may be miscellaneous requirements such as ladders and FootfallCam will inform the business whether there will be a need for such tool."
We would require 2 weeks in advance to arrange the installation. For the same location, 3-4 counters can be installed per day.
FootfallCam do not need a dedicated PC to operate. The counter will be connected directly connected to a network. Users that would like to access the camera directly may use their mobile phone to view the control panel on site.
The installation is straightforward and simple. All that is needed on site will be the cable installation, requiring only 1x Cat5e cable from the IT router to the counter. Therefore, any local handyman or IT person will be able to install it.
The counter may be relocatd with ease since only a Cat5 cable will be needed to connect the counter to the router. However, the accuracy of the counter would need to fine tune again after relocated to ensure it will achieve 90-95% accuracy as different settings would need to apply for different environment.
FootfallCam people counter will need to be installed overhead in each entrance in the direct centre of the doorway facing perpendicularly down. The counter should be installed as outward towards the exit as possible to avoid the counting of in store traffic.
FootfallCam counters may be chained through cascade topology to reduce the number of PoE ports required.
The term used for the shipment will be covered in DDU (Delivery Duty Unpaid). There will be a delivery surcharge based on the location of recipient. The user will need to cover all local import tariffs or custom clearance. Alternatively, the user may provide us with their own shipping account and FootfallCam will directly use the shipping account of the customer for the shipment.
The sequence is as follow: White-orange, orange, white-green, blue, white-blue, green, white-brown, brown.
Please consult with a FootfallCam specialist to see whether there is a local installer in the region. FootfallCam will readily provide remote support for users that would like to install the counter using their own in house electricians.
FootfallCam have developed a new casing that is meant to withstand the harsh outdoor environments. The outdoor casing of the FootfallCam is subjected to availability and requires a notification in advanced of 3 weeks before it can be produced. The outdoor casing is also subjected to surcharge.
The normal retail shop and shopping mall light condition is good for the camera counting. But it is not suitable for the entertainment place like disco and club because the rapid change of light condition. The minimum light requirement for FootfallCam is 250 lux.
Port forwarding is not required as the counter will ‘push’ the traffic data to the central database automatically.
DHCP will be set as default for the counter. Once the counter is connected to the network, an IP address will be assigned automatically for the counter. Users have the option to set a fixed IP address for the counter at their own discretion.
There is no built-in battery in the counter.
The camera will be configured with the provided IT details (e.g. IP address, port, etc.) before deliverance to the site. When the camera arrives on the site, full remote support is provided to the installer during the installation to make sure the camera is working properly and connected to the Internet. The verification study will verify the accuracy of the counter and is only available if the user had applied for the service prior.
The camera is powered using Power over Ethernet. Only one network cable for power supply and data transmission purpose is required.
One set of people counter requires 1x power socket.
The data may be transmitted with GPRS albeit with limitation. The counter only have 1 USD port for Wi-Fi adapter. If a Wi-Fi dongle is used, the counter will have access to the internet without the need for LAN connection at the compromisation of Wi-Fi counting data.
FootfallCam is installed in many major retail chains globally. Users may visit to the link to our playlist for additional information.
FootfallCam WiFi counting is supported up to a radius of 50 metres. This figure is adjustable directly from the database of the FootfallCam if users would like to diminish the range.
Footfallcam has the manual accuracy tuning page for customer to perform the accuracy audit with the video footage recorded.
Customers that wishes to have FootfallCam verify the counter may apply by filling out the verification request form though a surcharge will be applied.
The sales data may be uploaded daily, or in bulk. As long as there is a specified data in the file uploaded, the analytic manager will be able to distinguish the sales volume and correlate it with the correct footfall data.
The IP rating for Footfallcam is IP31.
Integration of the Wi-Fi data into business intelligence systems may use done via the use of the export centre within FootfallCam Anayltic Manager. Alternatively, users may refer to our API Documentation for more detailed usage of API.
The naming sequence may be set as anything according to the user's preference. There is no restrictions on the name.
The data file only needs to have the newest set of data. Once the data has been uploaded to our server, the data will remain there even if the original file data has been deleted. A new file everyday instead of continuously building onto one file.
The file is downloaded every hour at the beginning of the hour. For example, if the file is uploaded at 3:50, the file will be downloaded at 4:00. If the file is uploaded at 4:01, the file will be downloaded at 5:00.
It is not required as FootfallCam counters does not require port forwarding.
Our people counting system using a series of video process algorithm to count human traffic in bi-directional.
The entire history of data generated from each FootfallCam is recorded and will not be deleted. All of the data is stored in the central database and may be retrieved via the Analytic Manager.
People counter software consists of two parts:
It is a report that generates and list out the status or faults of the respective counter that is located at different locations.
The functions are as below:
Due to privacy concern, MAC addresses are stored in FootfallCam database and has been hashed at counter level. It is a one way hashing. Therefore, no users including FootfallCam personnel will be able to view the original MAC address information of customers.
Internet connection is use to send traffic data and recorded videos into the cnetral database. All counting are done locally on the FootfallCam counter and the traffic data are stored inside the counter when there is no internet connectivity. Once the data has been successfully uploaded onto the cloud server, the data will be deleted from the counter.
For the staff to be eliminated from the data, it could excluded base on the dwell time result from Wi-Fi count as the staff would stay in the store more than 4 hours. The time frame is adjustable according to the needs of the user of the FootfallCam.
The data will require an aggregation period of 2 hours. An example is for data beginning at 3:00pm and ending at 4:00pm, it will be available at 6:00pm. This is to ensure that all data are properly uploaded. All daily report will be generated the next day at 6:00am, and all weekly reports will be generated on Monday at 6:00am.
The bandwidth requirement per counter is 3kb every hour. All the counting will be done by the counter itself, only the traffic data (not the video) is transmitted back to the server.
The data backup will be logged for 3 months in the server.
The software can support unlimited cameras.
For this case, there are 2 possible scenarios:
FootfallCam provides remote support on a global scale. The central database and reporting software is available for access remotely from anywhere in the world as long as an internet connection is available.
The FootfallCam counter does not support this option.
The data can be exported as xml and csv format to the business system.
Data will be stored permanently in the server, as the data is meaningful for forecasting from the historical year.
FootfallCam offer cloud server for users to host all of their visitor data free of charge. Users that are concerned with the security and privacy of the cloud solution may opt for a corporate server installation, which ensures that FootfallCam will have restricted access to the data of the user.
The WiFi counting detects the MAC address of the mobile device, and encrypts it in a specific way, so that it's still able to distinguish the unique devices and know if they've been here before (returning customer). The encrypted ID is stored, not the original MAC. We couldn't get the phone number though. The WiFi signal of the phone is linked to the device, not the SIM card, hence we could only get the MAC but not the phone number.
The data of the store will not be affected if a counter is removed from the store. The data are stored on a database level linking both the branch name and code instead of linking it based on the individual counter. However, the counter will need to be deleted from the existing branch level in the database and allocated to a new one to prevent new incoming data from being aggregated to the removed store.
We would need to do the port forwarding for port 80 (to push data to the central server) and port 22 (for our technical team to remote connect to the counter for software updates). Please provide the external IP address and port to us. Also, you would need to allow firewall access for port 22 and port 80 for this counter. This can be done by adding an entry to the access control list.
Yes, there are two technology- wifi counting and video counting could do in one device.
Our customers will look at the overall trend, not each and individual customer. Hence, over a large sample size, we want to analyse the trend of the people's behavior. Besides, it is a privacy violation as well to obtain each customer's WiFi's MAC address
We are collecting large sample size and the Wi-Fi counter data is normalised using the video counting data. In addition, Wifi coverage range is up to 100 metres in radius(in an open space) so it should be able to cover most outside traffic.
There is 2 options in doing this:
Option 1 – From your POS software, usually it will have the automatic export function, so the POS software can regularly dump the data to a folder. Then, we will set up our software to grab the data from that folder.
Option 2 – From our software, routinely request to your POS software to grab the data.
Yes. Due to the variances of store environment, counter parameter settings can be fine tune to make sure it is adjusted to fit into the current store environment and to optimize the counting accuracy. The retailer can choose to:
a.) Verified by your own staff- Web server is an user friendly tools for carry out a verification study by own staff.
b.)Verified by FootfallCam Specialist (50 pounds per verification report) - Alternatively, our verification specialist can provide this service which takes up to 5 hours, and report will be generated and send to the retailer.
Footfall traffic and conversion rate are key performance metrics for top management. People counters accuracy are under scrutiny. Each poor performance store manager would naturally blame the people counter first. Management cannot manage their stores if they don’t have a fully trustworthy people counting system.
FootfallCam can give you the statistically valid metrics and trends, especially when it is over a long period and with big sample size.
The Wi-Fi tracker will detect the unique MAC ID and signal strength of the mobile device of people around the door. When the people walk inside, the signal strength of mobile device will increase; our software will processes the high signal strength as the in time of the person. When the person walks out, the counter will receive high signal strength again. It indicates that the person is going out the store and counter will count the visitor duration of that customer.
Our counter have auto recording function. We understand that verification of the accuracy rate is very important for most of the retailers. Every recorded video would send back to our server by scheduled time (e.g. every morning 5am). The recorded video would transfer to our server and you could login to the portal and use the recorded video to do the verification manually. We also provide the tools for generate report, so that you could easily generate an accuracy report for each counter and you may want it to send back to your headquarter.
1. Retrieve from our server :-
2. Pushing the Excel file to your server :-
1. Retrieve data directly from the counter (Program/Script needs to run in the same network as the counter) :-
2. Retrieve data from our database :-
To calculate the dwell time of the customer, As every mobile phone will have the unique MAC ID, we can measure it by analysing the Wi-Fi signal strength profile of the MAC address. If the profile has two peaks that are above a defined signal strength threshold. They are identified as the IN time and the OUT time of the visitor.
For the access the data in the analytic software, you will have 2 options:
A. Use Footfallcam Cloud server (FOC)
B. Software install at your own server
If you possess corporate server, you may choose to install the software into your server. The software installed will received new version upgrade and you will be given full access to the software which is having same function as cloud based software. You may go for this option if you have security concern or a large quantity of FootfallCam is installed.
A. Footfallcam device manager
FootfallCam device manager is the control panel on the camera itself. This is mainly use to set up the counter IT or network details ( static IP, DHCP or any other proxy setting) and use to fine tune the counter accuracy by setting the line and etc. You may find the user manual here: http://www.footfallcam.com/Content/data/documents/Technical_Guides/3D_Device_Manager_User_Manual.pdf
B. Footfallcam Analytic Software
This is where you can view the analytics and the reports. The data will be upload to our server every hour, so you can see the hourly breakdown in the analytic center. We also provide a set of standard report in the analytics Software, weekly report will compile in weekly basis; and daily report will compile in daily basis (which means you can see in the next day). Apart from that, you can also have the following features in our analytics software:
To register an account and add the counter under your account, you may have a look on the user manual: http://www.footfallcam.com/Content/data/documents/Report_Portal_User_Manual.pdf
All Footfall Counters come with a Wi-Dongle attached, it’s not an extra option. Using the Wi- fi Dongle allows us to track visitors IP address and determine the visitor duration, cross shopping, turn in rate & returning customers. This is all included in the price of the counter.
"Footfallcam does not require to have it's own separate internet connection and may share it's connection with other devices. The bandwidth usage by the Footfallcam is minimal and have nearly no impact on the connection speed of other devices."
Using the Wi fi dongle as long as the counter has power and is connected to server it shall be able to track the MAC address of customer.
This is how it works. The camera do its counting within the camera (this is where the store logins to see the live view and live counting), and every hour, it uploads its count data to our server reporting software (this is where you login to look at the graphs and reports). The camera counts when it sees a change in the background, that is when an object that is foreign to your floor appears, and when it moves crossing the 3 lines.
The camera must have good lighting condition in order to count. When your store is opened, it will naturally be well-lit, and the camera will count in normal condition, achieving the accuracy which is validated. When your store is closed, normally lights would be switched off or dimmed, and during this time you do not want counting anyway, and the camera should be turned off. However, because your stores would close at different times at night (for eg. Some days it closes at 5pm, other days at 8pm). Therefore in order to make sure that the camera does not stop counting when your store is still opened, we keep the camera counting 24hours. And on the reporting software, we’ve setup all your branches opening hours. So for example Bristol store, on Monday to Saturday, we’ll take count data from the camera between 10am – 8pm (on Sunday between 11am -5pm), and for all the other time at night we’ll not take the counts from the camera even though the camera is actually still ‘counting’.
Because we keep the camera turned on 24hr, so during the time your store is closed and the light switched off, what the camera ‘sees’ is not a proper colour image. Imagine it’s a poor quality black and white pixelated image, and with lights from the streets shinning into the store. But as the camera counting is still active, it tries its best to ‘count’. Because the poor quality of the image which keeps flickering, the camera could be tricked into thinking an object has moved. This is absolutely natural in image processing.
Due to the smaller scale of the café and shop, unfortunately our visitor count couldn't work as your suggested. And I believe any counter in the market couldn’t address this issue.
Likewise I suggest, the most critical part for counting the people in the shop is the trend line, for example over the week and the pattern of the day, and not the absolute number. I hope our analytic could help you have the clearer view of all these trend.
The sales conversion rate will be calculated based on sales data that are imported from your ePoS. The sales data may be imported to our server through the following methods:
Extra accuracy reports are obtainable via the control panel and self-generated by user, if customer wishes to questions the accuracy level of the current settings, customers can fill up the form in the link below and request for a reverification, which we will issue a quote to charge customer on the reverification. Please refer to the pricelist for total cost.
"We do not offer demo software accounts. Since all accounts recorded on our server are our customers’ data, we cannot use any of the data for demonstration purpose. Furthermore, falsely generated data would have no real meaning even for a demo report account."
Our marketing effectiveness report shows the customer behaviour and traffic patterns pre-marketing event and post marketing event. Retailers can set the marketing period (e.g. 4 July to 6 July) in the report, and report period for example from 28 June to 13 July, and they will get to see the evaluation of the traffic pattern pre-event ( 28 June to 3 July), during the marketing campaign ( 4 July to 6 July) and Post- event traffic pattern ( 7 July to 13 July).
The figure in the counting reports show only total of “INs”. This is because the total of “INs” would be more critical for a store to compare their sales conversion rate. And the number of In and Out would be roughly the same. Most of the retail stores are using the total of people walk into the store to do the analytic for sales conversion rate and the KPI analysis.
The report can be generated on daily and weekly basis according to the schedule.
The data on Daily Report will only be available on the next day, for example, 18th June data will only be available on 19th june. Similiarly, the data on Weekly report will only be available on next week. For example, week 19 data will only be visible from week 20 onwards.
For the Basic Report: store weekly report, company wide weekly report, marketing effectiveness report, store summary report, verification report, health check report
For the optional Extra Report:
Yes, the cloud version is free of charge.
For every installation, Reseller/Customer would required to let Footfallcam team know the details as below:
You may choose to use your preferred courier and your own shipping account for expedited shipping though they will be at your own expense. Alternatively, we offer expedited shipping service with surcharge. Rates may apply depending on delivery address, please contact us for a quotation at email@example.com
You may purchase it via credit card (for less than 2 units) or bank transfer. Please contact us at firstname.lastname@example.org to request a quotation.
We do not provide consultation services for customers on how they should act with the data they have. However, we do have a variety of case studies and reseller stories on how they use Footfall analytics
Yes, the server of the system will still continue to work. We could port the software to your local server.
Our system is entitled with 1 year manufacture warranty for hardware. Replacing the equipment will be charged after the warranty period.
Our company is registered as Nurserycam Ltd and trading as Footfallcam, registered in England, UK: 04471557.
We understand your concern about if the company went into liquidation, our source code is store in Escrow service, our software will continue to run under any circumstances and the source code will also available from Escrow service.
For the Retail Chain, the managerial level may want to know.
We sell our product as an entire solution which includes the hardware and software. We manufacture both hardware and software in house hence they complement each other very well, we do have the function to export and import data in and out of our server to integrate with other software.
520mmX400mmX330mm, approximately 14 KG each box, each box can contain 13 units of FootfallCam.
The weight of one FootfallCam counter is approximately 1.2kg.
Yes, it will. We are using your existing Wifi infrastructure or our compact plug-and-play sensor, we record signals and send them to the cloud. For privacy, every MAC address will be encrypted before it is being sent and stored in the server, preventing unauthorised users from accessing to these data. Because shoppers don’t need to actually connect to your Wi-Fi network or install a mobile app, you can measure their activity without interrupting their shopping experience.
We have a production lead time based on the number of units ordered. The delivery lead time would be approximately between 7-15 days subject to custom clearance after the payment is made.
You may need to provide me your company name and address so that we could make an accurate freight charge quotation for you. Please contact us at email@example.com to request for a quotation, please indicate the number of units and also the address that the units need to be delivered.
Yes, the product costs an one off price. We have an optional support contract which covers the technical support and software upgrades.
No, we do not have.
Each camera need software license for the use of People Counter System. One software license is for one camera and it is charged accordingly. However, our web-based reporting software supports unlimited cameras. It can extract data from multiple cameras and combine data into a group.
Our counter would require a network connection and a power supply to operate. If it is mobility counter on bus, you would need to connect up the counter via 3G dongle. You would also need to have a power supply plug for it as the people counter do not have built in battery.
Footfallcam would not be capturing the people’s face. Therefore, it would not count via facial recognition. The counting would be based on the people’s body shape.
Footfallcam does not provide queue counters or queue counting within its base function. However the provision of visitor count and footfall data is sufficient in providing the same effect of analysis as queue counting. With footfall counting, users can allocate more staff within the store at different hours and staff may adapt to the situation by acting as a cashier for long queues, or to assit customers individually while they are considering about the purchase.
Unfortunately, we do not do for the thermal based people counting, as it has some of the limitation as follow:
FootfallCam is not suitable for the installation at pop-up stores or within kiosks in shopping malls. This is due to the kiosk having no clear definite entrance. There will be no indication on when a customer enters the "store" or leaves the "store" as there is no one way entrance, and visitors are allow to enter and leave from all different directions.
The counting data generated by Footfallcam can be used in a variety of ways. Some stores use them to optimize staff planning, evaluate their marketing effectiveness, review the number of customers that generate revenue. You may browse through our various case studies on how different customers utilises Footfallcam.
The people counter can only work accurately in well lighting area. The entrance area where the traffic is counted is needed to be well lighted. It could not work under a dim situation because the resolution would not be high enough for the counter software to work.
We will also provide you with the counter login for your customer, so that you can get the access for every counter. However for the reseller who interested to host the server (install at your own server), we could help you to configure, so that you will have the super admin access to overlook your customers account and get the separate report. This would charge if your client based is not more than 20.
We would encourage our reseller to go for a demo unit and showcase to your potential customer. If the customer have the positive potential, you may apply for a demo unit via trial application form and get the approval from Footfallcam.
Footfallcam as the manufacturer will not directly deal with the customer. As you may can see the testimonial in our reseller page in our website, we will pass the leads to the local reseller/ distributor to follow up, However, any leads passed by Footfallcam to reseller, reseller would need to sell at MSRP and regularly give the update to Footfallcam, so that we could look into the leads and provide the sales assistance to reseller. In addition, if the reseller has approached to the customer and successfully sell the unit, Footfallcam will also put in the record and make sure no other reseller is on the same bid with you.
"We recommended testers to go for the accuracy audit report. For that service, our verification specialist team will help you to fine tune (draw counting zone), schedule video recording, verify the live video to cross check with system count to ensure accuracy is reached, and finally produce the accuracy report sent to you via email. If you are purchasing more units, we can also provide a guide to you and perform it yourself if you do not want to have that service for every counter that you purchase."
Apart of providing an enterprise-class software and hardware, Footfallcam and our reseller would provide you a comprehensive set of support services to ensure successful installation and ongoing maintenance.
For Multiple counter rollout, we can help in project manage the installation of counters in every store to ensure minimum destruction to the daily operation. We will help you to configure and fine tune system, and handover it as a complete turnkey solution to you on the last stage. For a smaller rollout, where customer can choose to install by their own, FootfallCam support personnel will be standby on the installation day to provide support to the engineer over the phone, making sure counter is up and running.
Kindly fill up the form for the support and our support personnel will contact you in 24 hours. We wish to help you to resolve all technical issue within 3 working days.